Frequently Asked Questions
How do I book my scan?
The simplest way to book your scan is via our website booking page. We ask you to select a scan, a time and date and then fill out some details. You will then receive a booking confirmation email. It’s as easy as that!
How do I secure a same/next day appointment?
We can offer same/next day appointments subject to availability. This is charged at an additional £45. If you wish to enquire about this premium service, use our contact form or email us at info@morayultrasound.co.uk
How do I prepare for my scan?
Some of our scans require you to fast or have a full bladder. You will receive a copy of these instructions via email when you complete your booking. Failure to follow the preparation instructions may result in your scan being incomplete and no refund issued.
What can I expect on the day of my scan?
On the day of your scan, our friendly reception staff will check you in. Our sonographer will then take you to our spacious, comfortable scanning room. You will be asked to complete some paperwork and have a chat with our friendly sonographer before your scan commences.
During the scan, some gel will be applied to your skin. The sonographer will move the probe over your abdomen/pelvis and record some images.
The sonographer will then provide a report to you, within 3 working days. We are unable to provide any advice regarding treatment or definitive diagnoses. We will provide a report to help your medical professional with diagnosis.
How long will my scan last?
Your scan appointment will last between 15-30 mins, depending on the anatomy we need to look at. We allocate time for you to complete paperwork, chat to our sonographer about your symptoms and then complete the scan.
How will I get my results?
A copy of your report will be emailed to you. This can be forwarded to your GP with your consent. We aim to have your report to you within 3 working days.
How do I pay for my scan?
We accept card payments only. Payment must be made when completing your online booking.
Who will perform my scan?
Your scan will be performed by a fully trained HCPC registered radiographer sonographer.
What is the cancellation policy?
If you give us at least 48 hours notice, you will get a full refund. If you give us at least 24 hours notice you will get a 50% refund. If you fail to give us at least 24 hours notice, no refund is issued.
I have a question not covered here…..
If you would like to discuss something with our team, simply fill out our contact form or email us at info@morayultrasound.co.uk and a member of our friendly team will get in touch.